Lead Learning Product Designer (Adoption)

At Saga, we're building the intelligence that helps lawyers think faster, work smarter, and stay in control of their craft. Our AI platform optimises legal workflows and enables lawyers to focus on what matters the most - people, ethics, and impact.

We sit at the intersection of human expertise and machine intelligence, changing not just how lawyers work, but what they can achieve. To adopt our AI at scale, lawyers need to transform the way they work. We're hiring a Lead Learning Designer to design the adoption paths and ecosystem that turns Saga’s AI into everyday legal work.

Your role as Lead Learning Designer

In this role, you design how Saga’s legal and AI expertise is applied in everyday lawyering. You sit where product, workflow and behaviour meet, and you take responsibility for turning powerful AI into something lawyers work with every day. You operate in a forward deployed way, close to clients and close to our product teams, shaping enablement and workflow changes where things either click or break. You translate complex legal and technical capabilities into clear, practical ways of working that make sense in real practice. We are building this function as we go. There is no fixed playbook yet, only real usage, real feedback and constant iteration. You move easily between thinking and doing. One day you are mapping how lawyers learn to work with AI in their daily practice. The next you are designing content or in-product guidance that supports their change and help lawyers apply Saga’s expertise in real cases and real workflows. Everything you build is designed to strengthen the lawyers' adoption over time. User adoption is not an afterthought in this role. It is the work.

What you bring to our team

You come from a product organisation and are used to building products that professionals rely on every day. You understand that great products reach their full potential when adoption is designed into the experience, not added on later. You bring a product mindset to learning, enablement and behaviour change.

You also bring:

• Experience working in a software or product environment, closely connected to product and engineering teams

• Hands on experience improving user adoption, onboarding or enablement as part of a product’s lifecycle

• A builder mindset. You design, create and ship learning or enablement assets yourself, from concept to iteration

• Comfort shaping in product guidance, learning flows or usage moments together with expert legal engineers

• Experience translating complex concepts into clear, practical ways of working for professional users

• The ability to learn from real usage and feedback and turn insights into concrete improvements

• Clear, direct communication and the confidence to work with legal experts, product teams and clients as a peer

• Fluency in English. Other languages are a plus

Why join Saga Legal

We offer you the chance to co-create the learning ecosystem for a new era of legal work. You’ll help redefine how an entire profession learns, adapts and transforms in the age of AI. This isn't about designing courses, it's about creating the infrastructure that helps lawyers move confidently into the future of their craft.

We also offer:

• A collaborative team where your work is visible and your impact is immediate

• Competitive base salary and additional benefits

• Remote-first environment where people and craft matter as much as technology

• 20 paid vacation days, 8% holiday allowance and a budget for conferences, courses, and certifications

• Annual learning budget for conferences, courses, and certifications

• Autonomy to build and experiment, with direct impact on company strategy and client success

  

  
  

Our process

If all this sounds like your kind of challenge, we’d love to hear from you.